5 reasons why we value excellent customer service

ZAMBIA STAFF

THE BEST CUSTOMER SERVICE BUILDS TRUST

We would like to build trust with you so that you remain loyal to our brand.

2. CUSTOMER SERVICE MATTERS MORE THAN PRICE

When studies and surveys have been completed, they continue to find that a large group of consumers say that customer service is much more important than price. Our auction prices are very competitive, however we understand that you are willing to be our customers even though they might be  a slightly cheaper alternative elsewhere simply because you value the excellent customer service we provide .

3. CUSTOMER SERVICE BUILDS BRAND AWARENESS

 

We believe your Word of mouth is the most powerful ally on our side.

4. GOOD CUSTOMER SERVICE REDUCES QUERIES

We want to do the right thing the fist time and minimize on errors.However if queries do arise we would like to assure you that  you can voice your  complaints and those issues will be handled properly.

 5. CUSTOMER SERVICE APPEALS TO THE CUSTOMER

We would like to treat you like family. We know you appreciate personalized service and would like us to know you ,not only as a customer but as a person. We are at your service!

Call Leonard – 0955 987728, Enock – 0955987726, Simbelele – 0955 987729 or visit us at Plot 7213/4 Kachidza Road Cnr Mulalika Road.
Website : htzm@hammerandtongues.com

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s